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Realtime business analytic event with Teradata
As one of the long term partner of Teradata and deep industry expertise across financial services, telco and the retail sector, we regularly bring the latest big data analytics insights and use cases for our clients community.
IBM Marketing Cloud Platform Business Partner of the Year
TOP IBM Managed Services for Marketing Cloud Platform Business Partner of the Year
Our latest projects.
AI Chatbot for Largest Logistics
The client is a the leader player logistics with extensive operations across the globe. The client is uniquely positioned in the world’s fastest growing region, offering last-mile delivery to B2C, B2B2C and C2C customers.
As business of logistics is growing, resulting in more support from agents to answer Q&A and resolve the issues. To minimize human errors, reduce human cost and improve operation 24x7, AI Chatbot is recommend to solve the issues.
- ConvoLab AI Chatbot
- Web chat and Mobile application as output channels
AI Chatbot for Largest Retail
The client is a major player in several business sectors in Thailand, and is contributing to the rapid growth of the Thai economy, with strong focus in retail business. The Group has established a leadership position in almost all of the business sectors it has a presence in, namely: retail, shopping malls, real estate, brand management, hotels and resorts, as well as food servicing businesses.
Customers are requiring more and more support from multiple channels. With the evolution of AI, the client selected AI Chatbot to provide information to end customers from store location, promotion availability, product information, loyalty points and much more.
- ConvoLab AI Chatbot
- Line, Facebook Messenger and Web chat as output channels
Big Data for Major Telco
A major internet service provider and mobile operator in Thailand, with largest cable TV network and subscriber base.
Our client have more than 3000 distribution agents across the country. Traditional reporting and tracking project has been time consuming and, as a result of manual reconciliation, incoming figures are not consistent.
We helped our client implement enterprise data warehouse,data mart, and near realtime dashboards for tracking Telesales Agent ‘s performance. We designed a completely new real time ETL framework that greatly improved the productivity day to day operation and business analytics, helping our clients free up valuable time to focus on business execution.
trusted brands we work with.